PBX (Private Branch Exchange)

A PBX (Private Branch Exchange) is a private phone system used within a business or organization to manage internal and external calls. It allows employees to communicate with each other easily, share a limited number of external phone lines, and connect to outside networks efficiently. Think of it as a private phone network that controls how calls are routed, enabling features like call transferring, voicemail, and conferencing. By centralizing call management, a PBX enhances communication, reduces costs, and improves overall productivity for the organization.