passenger rights directives

Passenger rights directives are EU rules that protect travelers when flights are delayed, canceled, or overbooked. They ensure passengers receive assistance such as rerouting or refunds, and compensation—up to €600—if disrupted. These rules also cover baggage issues and denial of boarding. The goal is to make air travel more transparent and fair, giving passengers clear expectations and support in case of problems. Airlines are required to inform passengers of their rights and provide assistance, fostering a higher standard of service and accountability across the industry.