passenger loyalty programs

Passenger loyalty programs are rewards systems that airlines offer to encourage repeat business. When travelers fly with an airline, they earn points or miles based on the distance flown or money spent. These points can later be redeemed for free flights, upgrades, or other travel perks. Such programs often track traveler activity and offer tier levels, rewarding frequent flyers with additional benefits like priority boarding or lounge access. Essentially, they create incentives for customers to choose the same airline repeatedly, fostering customer loyalty and enhancing the overall travel experience.