Passenger Assistance Programs

Passenger Assistance Programs are services provided by transportation systems to help individuals with disabilities or mobility challenges travel more easily and safely. These programs include trained personnel who offer support such as boarding, alighting, and navigating stations or vehicles. They may also provide specialized equipment or accommodations to ensure accessible travel. The goal is to promote independence and ensure all passengers can use public transportation comfortably, regardless of physical or cognitive limitations, by offering tailored assistance throughout their journey.