OTicket

OTicket is a customer support software that helps businesses manage and track customer inquiries or issues. When a customer contacts support—via email, web form, or chat—OTicket creates a "ticket" to organize and prioritize the request. Support teams can view, respond, and update these tickets from one system, ensuring timely and consistent customer service. It streamlines communication, helps prevent missed or duplicate responses, and provides a record of all interactions for future reference. Overall, OTicket makes managing customer support more efficient and organized for businesses of all sizes.