order management systems

An order management system (OMS) is software that helps businesses track and handle customer orders efficiently. It manages the entire process—from receiving orders, checking inventory, processing payments, to shipping products. The system ensures accurate order processing, updates stock levels in real time, and keeps customers informed about their order status. By centralizing these functions, an OMS improves order accuracy, speeds up delivery, and provides better customer service, making it easier for businesses to fulfill customer needs smoothly and effectively.