Order management system (OMS)

An Order Management System (OMS) is a digital tool used by businesses to efficiently process and track customer orders from start to finish. It helps coordinate order placement, inventory management, payment processing, and shipment, ensuring accuracy and timely delivery. Essentially, an OMS centralizes all order-related activities, providing visibility and control over the entire order lifecycle. This improves customer satisfaction, reduces errors, and streamlines operations across sales channels. It's a vital component for businesses looking to manage orders systematically and enhance overall operational efficiency.