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Oracle Service Cloud

Oracle Service Cloud is a software platform that helps businesses manage customer service interactions across multiple channels, such as phone, email, chat, and social media. It provides tools for tracking customer inquiries, resolving issues efficiently, and maintaining a complete view of customer history. This unified system allows companies to improve their responsiveness, personalize support, and build stronger customer relationships. Essentially, it streamlines customer service operations, making it easier for organizations to deliver consistent and high-quality support experiences.