Operations Process

The operations process involves the series of activities that transform inputs such as raw materials, labor, and information into finished products or services. It includes planning, designing, producing, and delivering these outputs efficiently to meet customer needs. Think of it as the internal mechanism of a business that ensures everything runs smoothly—from sourcing materials to manufacturing and distribution—by coordinating resources and activities to optimize quality, cost, and delivery times. Effective operations management helps a company stay competitive and provide value to customers.