
Operational Support Systems (OSS)
Operational Support Systems (OSS) are specialized software tools used by telecommunication and network service providers to monitor, manage, and maintain their networks and services. They help ensure that telecommunications infrastructure runs efficiently by handling tasks such as provisioning new services, managing network configurations, monitoring system performance, troubleshooting issues, and maintaining records. In essence, OSS acts as the control center for network operations, enabling providers to deliver reliable service, quickly address problems, and optimize network performance.