Operational Support Systems

Operational Support Systems (OSS) are specialized software tools used by telecommunications companies to manage, monitor, and maintain their network infrastructure. They help ensure that services run smoothly by handling tasks such as network configuration, fault detection, performance management, and service provisioning. OSS provide the necessary information and controls for network engineers to keep the communication system operational, efficient, and reliable. Essentially, they act as the backend management system that keeps telecommunications networks functioning seamlessly and supports the delivery of services to customers.