online support systems

Online support systems are digital platforms that provide assistance and resources to users through internet-based tools. They include features like live chat, email support, FAQs, and virtual help desks, enabling users to get help promptly without needing to visit a physical location. These systems streamline customer service by offering immediate access to troubleshooting, guidance, and problem resolution, often tailored to individual needs. They are widely used by businesses, healthcare providers, and technical services to enhance user experience and ensure efficient, accessible support anytime, anywhere.