Online reviews and ratings

Online reviews and ratings are feedback from customers about their experiences with a product, service, or business, shared on the internet. Ratings typically use stars or points to quickly show overall satisfaction, while detailed reviews explain what was good or bad. They help other potential customers make informed decisions by providing insights into quality, reliability, and customer service. Businesses also use reviews to improve their offerings. Overall, they create a transparent marketplace where consumers and providers can share honest opinions, fostering trust and accountability.