
online review platforms
Online review platforms are websites or apps where users can share their opinions and experiences about products, services, or businesses. They allow customers to rate and write reviews, helping others make informed decisions. Examples include Yelp for restaurants, TripAdvisor for travel, and Amazon for products. These platforms often include filters to sort reviews by rating or date, and they can influence a company's reputation and consumer choices. They also provide businesses with feedback to improve their offerings and customer service. Overall, they facilitate communication between consumers and providers in a digital space.