online help

Online help refers to resources provided within a software or website that assist users in understanding how to use features, troubleshoot issues, or learn more about the tool. It can include tutorials, FAQs, guides, chat support, or instructional videos accessed through the internet. The goal is to provide immediate, accessible assistance so users can navigate and utilize the service effectively, often without needing to contact support directly. Online help enhances user experience by offering convenient, on-demand support tailored to different levels of familiarity with the software.