online chat

Online chat is a real-time communication method that allows people to exchange text messages via the internet. It typically occurs through chat windows embedded on websites, apps, or messaging platforms, enabling instant interaction between users or between customers and support staff. Online chat is efficient for quick questions, problem-solving, or casual conversation, providing an immediate and convenient alternative to emails or phone calls. It often includes features like notifications, file sharing, and emoji support, enhancing the overall communication experience while maintaining a professional and accessible interface.