On-call Scheduling

On-call scheduling is a system in organizations where certain employees are designated to be available outside regular work hours to respond to urgent issues or emergencies. This arrangement ensures that essential services or technical support are accessible whenever needed, maintaining continuous operation. Employees typically take turns, often on a rotating basis, to be "on call," meaning they may need to respond promptly if called upon. This approach helps balance workload, provides rapid problem resolution, and maintains service reliability without requiring full-time staff to be constantly present.