ombudsman law

Ombudsman law establishes the authority and guidelines for an independent official—called an ombudsman—to investigate and address complaints from individuals about government agencies, institutions, or organizations. The ombudsman helps ensure fairness by reviewing issues, recommending corrective actions, and promoting transparency and accountability. The law defines the ombudsman's powers, scope of review, and procedures, ensuring they operate independently from affected organizations. Overall, it provides a formal mechanism for citizens to seek resolution and oversight, fostering public trust and integrity within public services.