Ombudsman for Immigration Services

An Ombudsman for Immigration Services is an independent official who helps individuals resolve issues or disputes with immigration authorities. They review complaints fairly and impartially, ensuring procedures are followed correctly and rights are upheld. They may assist with applications, delays, or unfair treatment, providing guidance and advocating for fair outcomes. Their role is to ensure transparency, accountability, and that applicants receive equitable treatment throughout the immigration process. Importantly, they do not have the power to change decisions but can facilitate communication and suggest solutions to resolve problems.