Ombuds Office

An Ombuds Office is an independent resource within an organization that helps address concerns, complaints, or conflicts raised by employees, students, or stakeholders. It provides a confidential and neutral space for individuals to seek guidance, discuss issues, and explore options for resolution. The Ombuds aims to promote fair treatment, facilitate communication, and recommend solutions, often working informally to resolve problems before they escalate. They do not have decision-making authority but serve as an impartial mediator and advocate, ensuring organizational policies are fairly applied and fostering a respectful, transparent environment.