offshore support

Offshore support refers to providing services or assistance from a location outside a company's main country, often in a different region or continent. Companies do this to reduce costs, access specialized skills, or operate around the clock due to time zone differences. These services can include customer support, IT helpdesk, software development, or technical maintenance. Offshore support allows businesses to be more efficient and competitive by leveraging global talent and resources, while still maintaining control and quality standards. It’s a strategic approach to extending operations beyond local borders to meet organizational needs more effectively.