ODR (Online Dispute Resolution)

Online Dispute Resolution (ODR) is the use of digital technology to resolve conflicts without needing traditional, in-person court procedures. It involves parties communicating, sharing evidence, and negotiating through online platforms, often with the help of trained mediators or arbitrators. ODR provides a faster, more convenient, and cost-effective way to settle disputes in areas like consumer complaints, e-commerce conflicts, or contractual disagreements. It leverages technology to streamline dispute resolution, making it accessible regardless of location and reducing the need for lengthy court processes.