NVA (Non-Value Added) Activities

Non-Value Added (NVA) activities are tasks or steps in a process that do not directly contribute to creating a product or service that customers value. These activities often include unnecessary movement, wait times, rework, or redundant steps. Eliminating or reducing NVA activities helps improve efficiency, reduce costs, and speed up processes. Essentially, they are parts of a workflow that do not add meaningful value from the customer's perspective, and streamlining or removing them can lead to more effective and lean operations.