NPS Subscribers

NPS Subscribers refer to individuals or organizations who are enrolled in a company's Net Promoter Score (NPS) program. NPS is a measurement tool that gauges customer loyalty by asking how likely they are to recommend the company's products or services. Subscribers are customers who have opted in to regularly provide their feedback through NPS surveys. Their responses help the company understand overall satisfaction, identify areas for improvement, and track changes in customer sentiment over time. Essentially, NPS Subscribers are engaged customers whose opinions are used to measure and enhance the company's performance and reputation.