Nonviolent Crisis Intervention

Nonviolent Crisis Intervention is a training program that teaches staff how to safely and effectively respond to individuals in crisis, such as those experiencing agitation or distress. The focus is on de-escalating situations without using force, employing techniques like calm communication, active listening, and respectful support. This approach aims to protect everyone's safety—individuals in crisis and those assisting—by preventing harm and promoting a peaceful resolution. It emphasizes understanding, patience, and professional intervention to manage challenging behaviors while maintaining dignity and safety.