New Zealand Public Sector Reforms

New Zealand public sector reforms, initiated in the late 1980s and 1990s, aimed to improve government efficiency and accountability. These reforms shifted from a traditional bureaucratic model to a more market-oriented approach, emphasizing outcomes over processes. Key changes included introducing competitive tendering, separating policy-making from service delivery, and implementing performance measurement systems. The goal was to enhance responsiveness to citizens' needs and reduce waste. Overall, the reforms transformed how public services were delivered, with a focus on efficiency, citizen satisfaction, and adaptability in a changing environment.