National Performance Review

The National Performance Review (NPR), later called the President's Management Agenda, was a U.S. government initiative launched in the 1990s to improve the efficiency, effectiveness, and customer service of federal agencies. It aimed to modernize government operations by streamlining processes, reducing waste, and encouraging innovation. The goal was to deliver better services to citizens while making government work smarter and more responsive. Essentially, it was about making government agencies more efficient and accountable, ensuring taxpayer resources were used effectively and that services met the needs of the public.