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National Ombudsman (Netherlands)

The Dutch National Ombudsman is an independent official who investigates complaints from citizens about how government agencies, such as ministries and local authorities, handle their cases. Their role is to ensure government agencies act fairly, transparently, and within the law. When someone feels mistreated or unfairly overlooked by the government, they can appeal to the Ombudsman. The Ombudsman does not have authority to change laws but can recommend improvements and identify systemic issues. Their work helps promote accountability and trust in public administration, ensuring government actions are fair and respectful of citizens' rights.