National Insurance Ombudsman

The National Insurance Ombudsman is an independent authority that helps resolve problems between insurance policyholders and insurance companies. If you're unhappy with a claim settlement, premium dispute, or any other issue related to your insurance policy, and your concerns haven't been addressed satisfactorily by the insurer, you can approach the Ombudsman. They review complaints fairly and aim to provide a quick, cost-effective resolution without the need for lengthy legal processes. Essentially, they act as a neutral mediator to protect consumers’ rights and ensure fair treatment in insurance matters.