National Complaints Management Office (NCMO)

The National Complaints Management Office (NCMO) is a government agency responsible for handling and resolving complaints from the public about government services or officials. Its goal is to ensure transparency, accountability, and prompt responses to grievances, improving overall service quality. The NCMO reviews complaints, investigates issues if necessary, and works with relevant departments to find solutions. By providing a centralized platform for complaints, it helps citizens voice concerns efficiently and promotes better governance through feedback and accountability.