Mobile Contextual Inquiry

Mobile Contextual Inquiry is a research method used to understand how people use mobile devices in real-life situations. It involves observing and talking to users while they interact with their smartphones or tablets in their actual environment, such as outside or at home. This approach helps identify users’ needs, habits, and challenges, providing valuable insights for designing better mobile applications or services. By seeing how people naturally behave and what they experience, designers can create more intuitive and user-friendly mobile experiences that fit seamlessly into daily life.