Microsoft Service Manager

Microsoft System Center Service Manager is a software tool that helps organizations manage and streamline their IT services and support. It provides a centralized platform for tracking and resolving technical issues, managing change requests, and maintaining service levels. By automating workflows and documentation, it ensures efficient, consistent support, and better communication between IT teams and users. Essentially, it acts as a digital helpdesk and service management system that improves how IT services are delivered and maintained across an organization.