Microsoft QnA Maker

Microsoft QnA Maker is a tool that helps businesses create a natural, easy-to-use question-and-answer knowledge base. It allows organizations to compile FAQs, support content, or documents into a centralized system. When users ask questions, QnA Maker quickly finds the most relevant answers from the database, providing instant support or information. It can be integrated into chatbots, websites, or apps, improving customer service efficiency. Essentially, it transforms textual data into an interactive, automated response system, making it easier to deliver timely and accurate information to users without needing extensive manual intervention.