Microsoft Azure SLA

Microsoft Azure's Service Level Agreement (SLA) is a commitment to ensure that their cloud services are highly available and reliable. For example, Azure promises a certain percentage of uptime—meaning how often the service is accessible—like 99.9%. If they don't meet this standard, they may provide service credits or compensation to affected customers. The SLA covers specific services and details what Microsoft guarantees, helping customers understand the reliability they can expect and what recourse they have if the service falls short.