Mehrabian's Communication Model

Mehrabian's Communication Model highlights that in typical face-to-face communication, only about 7% of meaning is conveyed through words, while 93% comes from tone of voice (38%) and body language (55%). This means how something is said and the non-verbal cues often influence understanding more than the actual words. The model emphasizes the importance of facial expressions, gestures, and vocal tone in conveying feelings and attitudes, especially when messages are emotionally charged or uncertain. However, it’s important to note that this breakdown applies mainly to specific types of communication, such as expressing feelings or attitudes, not all messages.