Mediator's Toolkit

A Mediator's Toolkit is a collection of skills, strategies, and resources that mediators use to facilitate effective communication and resolution during disputes. It includes techniques like active listening, asking neutral questions, managing emotions, and clarifying interests. The toolkit also encompasses tools such as agreements, rules of engagement, and problem-solving methods. These resources help mediators guide parties toward understanding each other's perspectives, exploring options, and reaching mutually acceptable solutions, all while maintaining fairness and neutrality. Essentially, it's a professional set of tools designed to foster collaborative problem-solving in conflict situations.