Mediation and facilitation

Mediation and facilitation are both methods used to help groups or individuals communicate more effectively. Mediation involves a neutral third party who assists conflicting parties in reaching a voluntary agreement by encouraging dialogue and understanding, often addressing specific disputes. Facilitation, on the other hand, focuses on guiding a group through a process to improve collaboration, decision-making, or problem-solving, without necessarily resolving a particular conflict. Both aim to create a constructive environment for open communication, but mediation centers on resolving disagreements, while facilitation emphasizes effective group dynamics and process management.