Mean Time to Recovery (MTTR)

Mean Time to Recovery (MTTR) is a metric used to measure the average time it takes to restore a system, service, or device after a failure or outage. It reflects how quickly a team can fix issues and get things back to normal. For example, if a website goes down, MTTR indicates how long it typically takes to fix the problem and resume normal operation. A lower MTTR means quicker recovery, which helps minimize disruption and maintain reliability. It’s an important measure for understanding and improving how organizations handle incidents and maintain service quality.