McDonaldization (sociological concept)

McDonaldization is a sociological concept that describes how modern society adopts principles from fast-food chains like McDonald's. It emphasizes efficiency, predictability, uniformity, and control in many aspects of life, such as work, education, and healthcare. This process aims to make services faster and more consistent, but it can also lead to the reduction of personal touches and diversity. Essentially, it reflects how society is becoming more organized around standardized procedures and efficiency, often at the expense of individuality and spontaneity.