Masaaki Imai (Business Consultant)

Masaaki Imai is a Japanese business consultant known as a pioneer of continuous improvement strategies, particularly "Kaizen." He emphasizes small, ongoing improvements in processes and workflows to enhance quality, efficiency, and customer satisfaction. Imai’s approach encourages involving everyone in the organization, from top management to frontline workers, fostering a culture of ongoing development. His methods are widely used in manufacturing, service industries, and management practices worldwide, helping companies become more competitive and responsive to change through incremental, sustainable improvements.