long-term care ombudsman

A long-term care ombudsman is a trained advocate who supports residents of nursing homes, assisted living facilities, and other long-term care settings. Their primary role is to protect residents’ rights, address concerns or complaints, and ensure they receive quality, respectful care. They also work to improve the overall quality of these facilities by providing education, mediating conflicts, and collaborating with regulatory agencies. Essentially, they serve as a dedicated voice for residents, helping them navigate their rights and ensuring their well-being is prioritized.