Local Government Ombudsman (UK)

The Local Government Ombudsman (LGO) in the UK is an independent organization that investigates complaints from residents about local government services, such as councils and housing authorities. Its role is to ensure these bodies act fairly, lawfully, and efficiently. If someone feels they've been unfairly treated or experienced poor service, they can bring their concern to the LGO, which will review the case and determine if a proper course of action or remedy is needed. The LGO helps resolve disputes without the need for formal legal action, promoting accountability and improved public services.