Lily Tomlin's "Ernestine"

Lily Tomlin's "Ernestine" is a comedic character portrayed as a snarky, condescending telephone operator from the 1960s. Through Ernestine, Tomlin satirizes corporate bureaucracy and customer service, delivering humorous lines with a sharp wit. The character's stereotypical voice and attitude highlight the frustrations and absurdities of tech-driven, hierarchical communication systems, making social commentary in a playful, memorable way. As a stand-up routine and sketch, "Ernestine" became an iconic part of Tomlin's comedy legacy, showcasing her talent for character-driven humor and insightful satire.