Lean Six Sigma in Transit Operations

Lean Six Sigma in transit operations combines two methodologies to improve efficiency and quality. "Lean" focuses on eliminating waste—such as delays or unnecessary steps—making services faster and more cost-effective. "Six Sigma" aims to reduce errors and variability in processes, ensuring reliable and consistent transit experiences. Together, they help transit agencies streamline schedules, reduce delays, improve maintenance, and deliver better service to passengers by systematically identifying and fixing inefficiencies. This approach promotes continuous improvement, higher satisfaction, and optimal use of resources within transit systems.