Lean Service Design

Lean Service Design is an approach that focuses on creating efficient and valuable services by eliminating waste, unnecessary steps, or features that don't add value for customers. It emphasizes understanding customer needs, streamlining processes, and continuously improving to enhance quality and experience. The goal is to deliver services that meet customer expectations effectively while using resources wisely, resulting in faster delivery, lower costs, and higher satisfaction. This method encourages ongoing feedback and adaptation to ensure the service remains relevant and efficient over time.