
Last Mile Delivery: A Review
Last mile delivery refers to the final step in the shipping process where goods are transported from a distribution center or local hub directly to the customer's doorstep. It is often the most complex and costly part of the supply chain due to the need for efficient routing, timely delivery, and handling urban congestion. Businesses aim to optimize this phase through advanced logistics, technology, and innovative delivery methods to improve customer satisfaction while reducing costs. In essence, last mile delivery is about making sure products reach customers quickly and reliably, completing the journey from warehouse to home.