Klachteninstituut Financiële Diensten

Klachteninstituut Financiële Diensten (Kifid) is a dispute resolution organization in the Netherlands that helps consumers and financial service providers resolve complaints related to banking, insurance, and other financial products. When a customer is dissatisfied with a financial company's decision, they can submit their complaint to Kifid. The institute reviews the case independently and provides a binding or non-binding ruling to settle the disagreement fairly. Its goal is to ensure transparent, impartial, and efficient resolution of financial disputes, helping maintain trust and accountability within the financial sector.