Juran Quality Trilogy

The Juran Quality Trilogy is a model that focuses on three key areas to improve quality: Planning, Control, and Improvement. Planning involves identifying customer needs and designing processes to meet those needs. Control ensures that processes operate as intended and maintain consistent quality. Improvement seeks ongoing enhancements to make processes more efficient and better suited to customer expectations. Together, these elements create a continuous cycle that helps organizations deliver higher quality products and services by systematically planning how to meet quality standards, monitoring performance, and making improvements over time.