Joseph Moses Juran

Joseph Moses Juran was a pioneer in quality management who helped organizations improve their products and services. He emphasized the importance of planning, controlling, and improving processes to achieve consistent quality. Juran developed the "Juran Trilogy," focusing on quality planning, quality control, and quality improvement, which guides companies in making better quality decisions. His work has influenced modern practices in manufacturing, healthcare, and other industries by encouraging a systematic approach to meeting customer expectations and reducing errors. Overall, Juran's principles help organizations operate more efficiently and deliver higher value to their customers.