JEA Write-offs

JEA Write-offs refer to instances where the utility company cancels or reduces the amount of unpaid bills owed by customers. This usually happens when efforts to collect the debt are unsuccessful, or when the account is deemed uncollectible due to circumstances like financial hardship or bankruptcy. Essentially, it’s the company's way of accounting for these unpaid balances, acknowledging that they may not be recoverable. Write-offs help JEA accurately reflect its financial status, but they do not necessarily eliminate the customer's obligation if collection efforts later resume.